Accessibility Statement

We want as many people as possible to be able to use this website. The majority of the website is designed to be usable without making any adjustments. For example, you should be able to:

  • Navigate most of the website using just a keyboard
  • Listen to most of the website using a screen reader
  • Navigate most of the website using speech recognition software
  • Easily recognise links
  • Easily recognise sections of content with clear headings
  • Not have content obscured by low contrast between text and background
  • Complete all online forms using just a keyboard, screen reader or speech recognition software

In addition, you should be able to make adjustments as needed, for example:

  • Zoom in up to 300% without the text spilling off the screen
  • Apply your own graphic styles for font and background colours via your browser
  • Navigate and understand content with images switched off

We don’t use features such as flyout navigation menus and ensure the website loads quickly and cleanly to avoid links suddenly moving as other content loads. These create problems for people with motor difficulties and can be irritating for many others.

What’s Not Accessible

Some parts of this website are not fully accessible. If you have difficulties accessing our website or have recommendations to improve access, we would like to hear from you. 

Benchmarking Accessibility

Technically, we aim to meet the top Level AAA Conformance for website accessibility outlined in the Web Content Accessibility Guidelines (WCAG). Developed by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI), this is an international standard.

Typically, Level AA Conformance is used as a basis for complying with UK web accessibility regulations. To test access, we use tools provided by WebAim, accessibility experts. Read our WebAim WAVE report.

Speed and Light

Finance and network connections can also present barriers to access. While Scotland has good broadband and wireless connections, there are still rural areas without broadband connections and times when wireless reception is patchy. We reduce file sizes and optimise images so the website uses less bandwidth and loads quickly on any device.
Small file sizes and optimised code reduce the cost of visiting our website for those without unlimited data. It’s also greener, as it takes less energy to share and process smaller files.

Benchmarking Speed

We benchmark using Google Page Speed Insights to measure access speeds. This measures how long it takes for a website to be ready and usable after a user clicks a link.


You can translate this website using Google Translate by following this hyperlink to translate the JRS Knowhow website.

At the top of the Google Translate page you can select the language you would like from the drop down menu  (read the Google Translate support pages for more information).

How to Convert a Webpage to PDF


  1. Click on the Chrome menu and select ‘Print…’
  2. In the newly opened printing options, click ‘Change…’ and select ‘Save as PDF’
  3. Here you can also choose if you want:
    • • Portrait or landscape layout
    • • Headers and footers (date, page title, and address) to be included on the top and bottom of the page
    • • Background graphics to be displayed
  4. Click the ‘Save’ button and choose the name and location of the newly created PDF file


  1. Click on the File menu and select ‘Export to PDF’ (OS X 10.9 or later). For any earlier version, click ‘File’, select ‘Save as’, then select PDF as the file type
  2. Select a name and location for the PDF file

Other browsers, such as Firefox, will require a browser extension. Please note that the methods above will convert links into simple texts. You can search for third-party open-source pages and browser extensions which allow links when converting to PDFs.